Everything you need to know before you shop Emma Vera Jewelry: real sterling silver, genuine stones, everyday pieces mostly under $60, and free shipping on every U.S. order. Don't see your question? Email us at info@emmavera.com.
About Emma Vera Jewelry
Who is behind Emma Vera Jewelry?
Emma Vera is a small, independent jewelry shop founded by Tatiana in South Florida. Every piece is hand-selected for timeless style with a modern edge.
What do you sell?
Minimalist and statement rings, stackable bands, thumb rings, bangles, beaded bracelets, and dainty earrings. Many pieces feature genuine stones such as turquoise, rose quartz, abalone, mother of pearl, opal, and freshwater pearls.
How much does your jewelry cost?
Most pieces are between $20 and $60, so you can treat yourself or build a stack without overspending.
Is this a good place to shop for gifts?
Yes. Our dainty pieces make easy gifts for birthdays, anniversaries, graduations, and bridesmaids.
Materials & Quality
Is your silver real?
Yes. Our silver pieces are solid .925 sterling silver and are stamped "925" where the design allows.
What does "gold over sterling silver" mean?
It is a layer of gold applied over a solid sterling silver base. It gives you the look of gold at a lower price, but it is not solid gold or gold-filled, and the gold layer can wear over time with heavy use. Each listing states exactly which material you are getting.
Are the stones genuine?
Stones listed as genuine are natural. Because they are natural, color and pattern vary slightly, so your piece may look a little different from the photo.
Is your jewelry good for sensitive skin?
Sterling silver works well for most sensitive skin. If you have a known metal allergy, email us before ordering and we will help you choose.
Will sterling silver tarnish?
All real silver can darken over time when exposed to air and moisture. It is normal, not a defect, and polishes off easily. See Jewelry Care below.
Sizing & Fit
How do I find my ring size?
Use our Size Guide, or wrap a thin strip of paper around the base of your finger, mark where it overlaps, and measure the length in millimeters. You can also measure a ring you already own that fits well.
What if I'm between sizes?
Size up for wide bands and thumb rings, since they feel snugger. For thin stacking rings, your usual size is usually right.
Do you have adjustable pieces?
Yes. Many bracelets and some rings are adjustable or open-style, which makes them a safe pick for gifts when you don't know the size.
Shipping
Do you offer free shipping?
Yes. Standard shipping is free on every U.S. order, with no minimum. Faster USPS options are available at checkout.
How fast will my order arrive?
Orders are processed within 2–4 business days and ship from Coral Springs, Florida via USPS. Insured Ground Advantage takes about 2–5 business days; Insured Priority Mail takes about 2–3 business days.
Do you ship internationally?
Yes, to Canada, Mexico, the United Kingdom, all EU countries, Australia, New Zealand, and Japan. Shipping is calculated at checkout, and customs duties and import taxes are paid by the buyer.
How will I know when my order ships?
You will get an email with a tracking link as soon as your order leaves our facility.
Returns & Exchanges
Can I return my order?
Yes. Request a return within 7 days of receiving your item for U.S. orders, or within 15 days for international orders. Items must be unworn, with tags, in their original packaging. Email info@emmavera.com to start a return; return shipping is paid by the buyer.
Can I exchange for a different size?
The fastest way is to return the item you have and place a new order for the size you want once the return is accepted.
What if my item arrives damaged or isn't right?
Contact us right away if your item is defective, damaged, or not what you ordered, and we will make it right.
Are any items final sale?
Sale items, items marked Final Sale, custom or personalized items, and gift cards cannot be returned. See our full Refund Policy.
Jewelry Care
How do I keep my jewelry looking new?
- Take it off before swimming, showering, working out, or cleaning.
- Put it on after lotion, perfume, and hairspray.
- Store each piece in a small zip bag or pouch to slow tarnish and prevent scratches.
How do I clean sterling silver?
Rub gently with a soft silver polishing cloth. Avoid harsh chemical dips on pieces with stones or gold layering.
How do I care for pearls and natural stones?
Wipe with a soft, damp cloth only. Pearls, turquoise, and abalone are porous, so keep them away from water, chemicals, and ultrasonic cleaners.
Contact
Can I buy matching pieces for my bridesmaids?
Yes. Email us with the piece and quantity, and we will confirm stock before you order.
How do I reach you?
Email info@emmavera.com or use our Contact page.
